The electronic device is property of the Springfield School District. Students using an SSD device or an @ssdstudent.or account should not have an expectation of privacy. Contents of the hard drive, a student’s @ssdstudent.org Google account, and/or browsing history may be retrieved for administrative purposes at any time.

Please follow the procedures listed below if your student’s Chromebook is lost or stolen.

• Student should notify their homeroom teacher or main office that their device is lost or stolen.
   
• The device will be disabled so no one else can log into it once we are notified.
   
• Download and complete the SSD Tech Incident Report.
   
• Email the SSD Tech Incident Report to Sergeant Bryan Schafer, the Director of Safety and Security for Springfield School District (bryan.schafer@ssdcougars.org). Sergeant Schafer will notify the Technology Department once the incident report is received, and a fine of $75 will be issued. 
   
  • Once the fine is issued, payment can be made via Payschools Central, or cash/check can be submitted to the Main Office of your student’s school.
     
• Your student may check out a Chromebook each day to use during the school day and must return it at the end of each day prior to leaving school.
   
• Your student will be issued a replacement Chromebook once the incident report is submitted and payment is received.
   
• If, after 2 weeks, the incident report is not received and the fine is not paid, the $75 fine will be replaced with a fine for the full amount of the Chromebook and student technology access will be limited. 
   
  • If a financial hardship exists, please reach out to your student’s guidance counselor or the school administration.
     
• If the device is found, the fine will be removed from HAC or payment will be refunded.

Electronic devices that are in need of repair should be brought to the school's LMC or main office. Spare devices are available but are not automatically assigned and must be requested by the student.

In the event that the electronic device is forgotten by the student, they may also sign out a spare in the LMC.

Please remember that if a student forgets an electronic device more than three times in a marking period, the student will lose take-home privileges.

Please keep in mind that although we strive for a quick turnaround, other factors may influence the speed with which the electronic device is repaired. If it appears that the electronic device will be out of service for a prolonged period of time, students are encouraged to obtain a spare.

• For questions regarding building administrative matters such as fines, course concerns, and other student matters, please contact your child's school. 
   
• For questions regarding program management, logistics, repairs, and routine questions, please call your school's main office or contact the SSD Technology Department at techsupport@ssdcougars.org.